North Lanarkshire Council’s commercial waste service goes live

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North Lanarkshire Council’s Commercial Waste Service has been brought online to improve service to customers.

Businesses will now be able to access and manage their business waste collection and order new bins more quickly and easily through a secure online account, called bisaccount.

Customers will also be able to change the frequency of their collections and view information on prices and payment methods.



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The account will generate the clients “duty of care” document, the legal contract between the consultancy and each company which is legally required.

NLC’s Regulatory Services and Waste Management Solutions Manager, Andrew McPherson, told us: “By creating an online account, companies will have a convenient and efficient way to manage their waste management contract, with all the necessary information in one place.

“This is part of our continued evolution towards digital services that meet the needs of residents and businesses, and help us deliver a more efficient and responsive service.”

A letter has been sent to all existing customers providing details on how to register for an online account.

The council offers business waste and recycling services for: mixed dry recycled products, such as cardboard, metals and plastics; food waste; glass; and garden waste.

For more information, go online.

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