Facebook applications have declined. The world saw how much it was running on them.

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In Latin America, Facebook applications can literally be lifesavers in rural areas where mobile phone service is not yet available but the Internet is available, and in poor communities where people cannot afford. mobile data but can find free internet connection.

Cosas de Mujeres, the nonprofit association in Colombia, has hundreds of interactions each month with Colombian women and Venezuelan migrant women who face domestic and emotional violence or are threatened with trafficking or sexual exploitation. said Ms Berryhill, the organization’s director of digital operations.

“WhatsApp is a very important tool for our service,” she said. “Usually we have phone operators that get messages from women all day through WhatsApp, but that wasn’t possible, and the women couldn’t contact us.”

María Elena Divas, a 51-year-old Venezuelan migrant in Bogotá, Colombia, uses WhatsApp to take orders for snacks like empanadas.

“I didn’t sell anything today,” Ms. Divas said. “It was a tough day for everyone like me.”

All over Africa, Facebook’s apps are so popular that for many it’s the Internet. The company has made deals with many carriers to make its services available on phones with no data charges.

WhatsApp, by far the continent’s most popular messaging app, has become an effective one-stop-shop for communicating with friends, colleagues, businesses, worshipers and neighbors.

In Kenya’s capital, Nairobi, everything from shoes and jewelry to plants and appliances can be ordered for delivery on Facebook, Instagram and WhatsApp. In Johannesburg, sellers have been cut off from Facebook Marketplace, which is used to sell everything from used cars to wigs and even corrugated iron shacks, known colloquially as zozos.


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