OKLAHOMA CITY & BOSTON–(BUSINESS WIRE)–AFR Insurance has partnered with InvoiceCloud, an EngageSmart (NYSE: ESMT) solution for online bill payment services, to launch an enhanced online billing and payment system for AFR Insurance customers . The new online payment portal was launched on February 22. AFR customers who want to sign up for online bill payment and other convenient payment options and scheduling features can visit the new payment portal here.
AFR Insurance has implemented InvoiceCloud to provide a more user-friendly and streamlined portal with various payment options so customers can pay in the way that suits them best. InvoiceCloud’s new system includes the ability to make payments online, via SMS, digital wallet, PayPal, Venmo, or over the phone. With AFR’s former billing partner, credit cards and checks were the only two options customers had to pay their premiums. InvoiceCloud also includes the ability to set up automatic payments, schedule payments for specific dates of the month, and opt for paperless invoicing. AFR will also be able to send payment reminders to policyholders digitally and more frequently.
“Our philosophy is all about the personal touch and it’s essential that any new partner or service we bring into the relationship with our clients goes beyond simple transactional benefit,” said Bernadette Autrey, Chief Financial Officer of AFR Insurance.
All policyholders will need to register to access the online account and update their payment preferences here.
About Invoice Cloud:
InvoiceCloud, an EngageSmart solution, is the leading provider of online bill payment services. Founded in 2009, the company has become a leading disruptor in the cloud-based electronic bill presentment and payment (EBPP) space, helping institutions prioritize customer experience. By switching to InvoiceCloud, customers improve customer engagement, loyalty, and efficiency while reducing churn and missed payments along the way. With over 2,100 customers across the United States and over 50 million payments processed each year, InvoiceCloud is one of the most secure, innovative and inclusive fintech solutions on the market. To learn more, visit www.InvoiceCloud.com.
About Engage Smart:
EngageSmart is a leading provider of customer engagement software and integrated payment solutions. At EngageSmart, our mission is to simplify customer and customer engagement to enable our customers to focus their resources on initiatives that improve their businesses and better serve their communities. Headquartered in Braintree, MA, EngageSmart offers true vertical, single-instance, multi-tenant Software-as-a-Service (“SaaS”) solutions, including SimplePractice, InvoiceCloud, HealthPay24, and DonorDrive, designed to simplify the engagement of our customers with their customers by driving digital adoption and self-service. EngageSmart serves more than 79,000 customers in the SMB Solutions segment and more than 3,100 customers in the Enterprise Solutions segment across five primary verticals: Health & Wellness, Government, Utilities, Financial Services and Donations. For more information, visit https://engagesmart.com and follow us on LinkedIn.
About AFR Assurance:
AFR Insurance offers auto, home, farm and life insurance with an emphasis on quality products and exceptional customer service. Affiliated with AFR Cooperative, AFR was established in 1905 and is headquartered in Oklahoma City. AFR Insurance is available statewide and is recognized as one of the leading national insurers in the state of Oklahoma.